Thursday, 30 March 2023



LATEST NEWS Investment bureau to be setup for single-roof facilitation mechanism in State : Sukhvinder Singh Sukhu Maidaan Teaser Out: Get Ready To Get Back To The Golden Era Of Football With Ajay Devgn’s Upcoming Film Tera Ki Khayal: Malaika Arora All Set To Feature In Guru Randhawa’s Song From ‘Man Of The Moon’, Song To Be Out Soon IPL 2023 : Think Ravindra Jadeja will be pushed higher up in batting order : Harbhajan Singh Shreyas Iyer reports at NCA for periodic treatment : Report Victory Venkatesh, Nawazuddin Siddiqui movie 'Saindhav' to hit screens on Dec 23 Boeing 1st Starliner astronaut mission postponed to July : NASA Defamation case : Patna court summons Rahul Gandhi on April 12 Rohit Sharma wasn't afraid to say what he had to say : Anil Kumble 10 killed in Philippine ferry fire, 230 rescued IPL 2023 : 'It's like getting a reward for all that you've done', Axar Patel excited about Delhi Capitals' vice-captaincy role Microsoft brings ads to its Bing chat Miami Open : Carlos Alcaraz-Taylor Fritz, Petra Kvitova- Ekaterina Alexandrova quarterfinals rescheduled due to rain India reports 40% jump in new Covid cases, Delhi govt calls emergency meet Liam Livingstone to miss Punjab Kings' first game in IPL 2023 : Report Drug addict son allegedly kills mother in J&K's Baramulla Spain Masters 2023 : PV Sindhu, Kidambi Srikanth, B Sai Praneeth move into second round; Satwiksairaj Rankireddy-Chirag Shetty forfeit match Prime Minister Narendra Modi, Amit Shah greet people on Ram Navami Google denies it copied ChatGPT to train its own AI chatbot Bard Miami Open : Sorana Cirstea upsets Aryna Sabalenka, reaches first WTA 1000 semifinal in a decade Four of family held for beating, tonsuring youth in UP


With 278% increase, PDD J&K now among top 3 in the country in growth in digital transactions

Principal Secretary Rohit Kansal reviews IT & Communication Services of PDD

Rohit Kansal, Principal Secretary Power Development Department, Kashmir, Jammu And Kashmir, Jammu & Kashmir

Web Admin

Web Admin

5 Dariya News

Srinagar , 19 Sep 2021

Digital transactions in J&K PDD recorded an increase of 278.77%in the first quarter of the present year over the corresponding period last year. A total of 3.08 lakh digital transactions were recorded in July 2021 alone and a sum of Rs. 35.04 crores was collected via digital mode by the DISCOMS from the consumers. This was revealed at a meeting chaired by the Principal Secretary, Power Development Department, Rohit Kansal, at Data Centre Bemina, Srinagar to review the progress of various IT projects being carried out for in the power sector and for strengthening IT and Communication Services in the Corporations.The meeting discussed various aspects and issues related to implementation of Information Technology in JKPDD, status and progress achieved in various ongoing projects under RAPDRP, SCADA, RT-DAS, installation of smart metering, Feeder Metering, UID of Distribution Transformers, Billing & Collection, Customer Care, JKPDD e-support.Addressing the meeting, Rohit Kansal called for adoption of e bills across all categories of customers. He directed the officers of PDD to encourage people to opt out of physical bills and move completely to e-bills. He said that this would not only ensure a faster billing process, but would also enable greater transparency and better complaint resolution. He directed the DISCOMS that to promote paperless bills and digital payments a special campaign should be launched across all websites and billing platforms to encourage and motivate consumers to adopt paperless bills. He also directed that to further ease the billing process, a single account needs to be created so that the customers who do not use digital means can pay their monthly bills at any branch of the bank over the counter.

Maintaining that customer satisfaction should be top priority of the department, he impressed upon the officers for integrating customer care numbers in a single call centre for better resolution of complaints through a unified software. Principal Secretary also directed that grievance redressal mechanism should be made more prompt and all the grievances received through other means apart from social media platforms too must be integrated with the call centre. He also said that regular monitoring of progress of the call centre should be done regarding the complaints received and their disposal and MIS reports of complaints should be forwarded to his office on monthly basis and regular monitoring should be done at other levels.He said that with unprecedented investment in infrastructure improvement in the past 2 years, PDD had made much progress in terms of power supply to the customers. Emphasizing that the credibility and strength of the department lies in transparency, the Principal Secretary said that consumers should be actively involved and made part of the system and data regarding billing, curtailments, power consumption should be shared with them. He also added that repeatedly damaged transformers should be flagged and the public should be informed about the reasons for the damage. He also said that DISCOMS should migrate to e-support services for utilizing the tracking mechanism of transformers in order to have quick repairs and replacements.

Regarding the asset mapping, it was given out in the meeting that asset mapping of 647 feeders has been completed and marking of assets like poles and substations is complete. Each asset is coded to indicate inventory origin and destination of supply. Principal Secretary directed that asset mapping of feeders has to be updated and upgraded on a continuous basis.Maintaining that all the websites of JKPDD have to be compliant and consistent with government standards he said that all the websites of PDD should be parented to the main website. He further added that consumer oriented services should be available across all the websites of PDD and all should be cross linked.Regarding the completion of various projects like SCADA, he said that it is a prestigious project and has to be completed within the stipulated time frame.He directed the officers to work out a perspective plan for upgradation of IT systems and phase it out based on the need and vulnerability of existing systems and processes. He also directed them to make solid use of e-support as it is a one stop shop for all DISCOMs related activities.Principal Secretary was informed that several measures have been taken up to improve the power supply besides timely generation and delivery of power bills and it was assured that the same will be further improved. The meeting also informed that the works taken up under various projects and schemes are at different stages of completion and are being regularly monitored to complete them within the stipulated time frame.The meeting was attended by Chairman JPDCL, Jagmohan Sharma, MD KPDCL, Basharat Qayoom, Technical Secretary, Bashir Ahmad Dar, Chief Engineers of Kashmir Power Corporations Aijaz Dar, Yousuf Baba and senior officers of both Jammu and Kashmir divisions.  


Tags: Rohit Kansal , Principal Secretary Power Development Department , Kashmir , Jammu And Kashmir , Jammu & Kashmir



related news




Photo Gallery



Video Gallery



5 Dariya News RNI Code: PUNMUL/2011/49000
© 2011-2023 | 5 Dariya News | All Rights Reserved
Powered by: CDS PVT LTD