Secretary, Revenue, Dr. Piyush Singla, today convened a review meeting with Tehsildars regarding online services of the department.
As a major initiative towards ensuring good governance and ease of convenience to the citizens, the department is providing 29 online services including Fard, Mutation, Land Pass Book, CLU, Property Card, Extract of Jamabandi/Girdawri, Domicile Certificate, Registration of documents and others through https://web.umang.gov.in/landing/services, https://jansugam.jk.gov.in/ and https://jkrevenue.nic.in/ and most of these services are covered under PSGA, 2011.
Reviewing progress on online services, Dr. Singla viewed end to end process of the services being provided by the department. He expressed satisfaction on the mechanism put in place by the IT department, J&K and NIC, J&K on this account.
During the meeting, Tehsildars shared their feedback on successful implementation of the IT initiatives in the department and also flagged the issues being faced at the ground level besides suggesting certain remedial measures.
Dr Singla assured that the issues raised shall be addressed in a phased manner in consultation with the IT, Department and NIC. He said that the feedback given by the field officers shall definitely help in further streamlining the public delivery system.
He asked the IT and NIC to prepare modules for bringing the still offline services on online mode in the shortest possible time. Dr. Singla exhorted upon the revenue officer especially Tehsildars to dispose off all the applications within the PSGA timelines.
He also asked them to extend handholding to the citizens by organizing camps in villages, Panchayats and Khidmat Centres encouraging them to avail all services through online mode without any physical interface with the revenue offices.
Among others the meeting was attended by Shabaz Mirza, Special Secretary Revenue, M Malik, Additional Secretary Revenue, Muzammal Hassan Choudhary, Under Secretary Revenue, Baiju Ubbot, Senior Scientist NIC and Umar Gulzar, Tehsildar Anantnag, Uttam Palsar, Tehsildar Majalta, Kapil Kant, Tehsildar Sunderbani, and Kamalpreet Singh Tehsildar, Jammu Khas.