ExxonMobil Lubricants Pvt Ltd. has partnered with Cross Roads India Assistance Pvt. Ltd. as the official and exclusive lubricant partner for their door step service offering (periodic maintenance service, PMS). ‘Mobil Service on Wheels by Crossroads’ will cater to passenger car owners across various segments in the Delhi NCR region. The purpose of this program is to provide value for money, reliable and convenient PMS to vehicle owners at their door step.Speaking on the partnership, Deepankar Banerjee, Chief Executive Officer (CEO) of ExxonMobil’s lubricants business in India, said, “Whether on the race track or your daily commute to work, you can trust our engine oils to deliver – exceptionally and efficiently. With this association, ExxonMobil takes one more step to reach out to consumers and give them an opportunity to experience its superior quality and performance. Partnering with Crossroads- a known name in providing various automobile services in the market for over 15 years, will enable us to provide quality service to customers at the convenience of their doorstep.”
This service is priced starting at Rs. 2499/- and varies depending on the customers’ car and engine type. Customers can book this service with an online payment option through their phone, mobile application or via the portal by registering and selecting a slot of their choice, along with the frequency of the service required.Kapil Mittal, Director of Market Development – India for ExxonMobil Lubricants Pvt. Ltd said, “Our association with Crossroads gives us the opportunity to offer the best in car maintenance service at the customers’ doorstep. Car owners can choose from our range of premium quality lubricants that come with an ‘ExxonMobil promise of performance and superior quality’ which our customers across the world continue to enjoy.”Be it periodic maintenance, oil change, car cleaning, or even tyres and battery checks, this service program has a complete 20 point check list that ensures that your car is always in its best shape. Crossroads also provides 24*7 service at convenience of its users to resolve and redressal of all client needs, including regular reminders for service and auto alerts.
The service also extends a choice to the customers to take the car to the service station. ‘Mobil Service on Wheels by Crossroads’ also gives customers a chance to win exciting gifts through their rewards program each time they use the service.Harrish Lackheraa, Founder & CEO, Crossroads, said, “We are delighted to partner with ExxonMobil, a world leader in automotive lubricant technology for our door step service. Today, more than ever, consumers are dedicated to ensure they get value for their money. Car owners expect their cars to last longer and hence opt for timely maintenance of their vehicles. This move not only assures their car of extended life but is also crucial for the safety of the passengers. The expert training provided to our delivery team will be utilized to ensure quality, safety & peace of mind of our rapidly expanding user base. We are confident that, with its unique service proposition, Crossroads will be able to establish itself as the platform of choice for both leading corporates and individual customers.”
About ExxonMobil in India
ExxonMobil’s downstream business engages in the distribution, sales and marketing of Mobil branded lubricants and specialties. The chemicals business provides market development support, analytical and reporting services. It also conducts chemical product application support services and product testing support at its technology center in Bengaluru. The upstream business provides consulting and LNG market development support services for other ExxonMobil upstream affiliates. The business support center / technical support center provides a range of support services for ExxonMobil’s operations around the globe. ExxonMobil contributes to programs in India that support education, health and the community.