Haryana Revenue & Disaster Management Minister, Sh. Vipul Goel said that the primary objective of the District Public Relations & Grievance Redressal Committee is to ensure the prompt and effective resolution of grievances raised by the public. He directed officers to dispose of complaints received during committee meetings within the stipulated time frame and with quality, warning that negligence at any level would not be tolerated.
Vipul Goel was presiding over the monthly meeting of the District Public Relations & Grievances Redressal Committee held at the Mini Secretariat auditorium in Nuh on Monday. During the meeting, he heard 14 complaints, resolving 11 on the spot, while three cases were deferred to the next meeting for further action and submission of progress reports.
The Minister informed that Special Investigation Teams (SITs) have been constituted in two cases. In response to a complaint filed by Rajni of Tauru, an SIT comprising the SDM, DSP and Chief Medical Officer (CMO) has been constituted. Another SIT, headed by the DSP, has been formed to investigate a complaint by Manisha of Rasoolpur regarding alleged misconduct and molestation at the One Stop Centre. He directed the concerned officers to complete the investigations within the stipulated timeframe and submit their reports.
Reviewing complaints related to the Education Department, Sh. Vipul Goel directed the District Education Officer and other concerned officials to conduct a comprehensive inspection of all schools in the district and submit a report within one month. He also directed them to obtain the necessary approvals and initiate development works on priority to address issues such as illegal encroachments on school premises, boundary walls, electricity lines, transformer safety, and other basic infrastructure deficiencies.
Referring to a complaint alleging that contaminated drinking water in Rigarh village was causing cancer, the Minister said that scientific testing of the water sources found no irregularities. He further stated that health examinations of 62 persons suspected to be at risk also revealed no symptoms of cancer. However, he assured that if any new facts emerge in the future, the matter would be investigated impartially and appropriate action would be taken.
Reviewing health services in the district, the Minister directed officials to ensure the availability of doctors in the Medical College as well as Primary Health Centres (PHCs) and Community Health Centres (CHCs) through rationalisation. He said that, considering the increasing patient load at the Medical College, discussions will be held with the Chief Minister on the need to expand the hospital's capacity and increase the number of beds.