Haryana has emerged as one of the country's best-performing states in the fight against cybercrime, posting restoration and coordination rates that far outstrip the national average. The details were shared during a detailed review before Chief Secretary Sh. Anurag Rastogi during a PRAGATI meeting here today.
The review showed that Haryana has returned defrauded money to victims at nearly five times the national rate. Against a national average of 8 per cent, the state has issued restoration orders in 38 per cent of the 14,731 cybercrime cases received till July 22, 2026, releasing Rs 2.51 crore back to victims through the Money Restoration Module (MRM) developed by the Indian Cyber Crime Coordination Centre (I4C).
ADGP, Cyber (H), Charu Bali informed that Haryana has also demonstrated leadership in inter-state cooperation. Of the 9,437 assistance requests received from other states through the Samanvaya Portal, Haryana Police disposed of 9,156 — a 97 per cent response rate, underlining the state's proactive role in cross-border cybercrime investigation.
Since the rollout of e-Zero FIR on June 25, 2026, all complaints on the Dial 1930 helpline involving losses above Rs 1 lakh are being converted into e-Zero FIRs and forwarded to the concerned jurisdictional Cyber Police Station. So far, 233 e-Zero FIRs have been registered, of which 204 have already been converted into regular FIRs for investigation.
The state's takedown of unlawful online content has also accelerated sharply. Using the Sahyog Portal, Haryana Police took down 5,169 URLs of unlawful content through 2025, a figure that has already nearly tripled to 15,853 in under seven months this year (January 1 to July 22, 2026).
SP, Cyber, Sh. Mayank Gupta informed that 764 of 897 requests received on the Grievance Redressal Module (GRM) have been disposed of, with the remaining 133 still within the mandated 15-day window, meaning no complaint is pending beyond the stipulated timeframe.
He said the State Cyber Crime Coordination Centre (S4C), set up in 2023, has been substantially expanded this year with the addition of a Social Media Monitoring Unit, an OCWC Unit, a Creative Awareness Unit, an AI Integration Cell and a Secret Cell.
Further expansion — including a Training Cell, Policy Division, R&D Division, and dedicated Dark Web, Virtual Digital Asset and AI divisions are also on the cards. On enforcement against cybercrime hotspots, the review highlighted major action in Nuh, the only district identified as a cybercrime hotspot in the state.
Between January 2025 and July 22, 2026, police registered 491 suo-moto FIRs, arrested 949 cybercriminals, and seized 772 mobile phones and 1,481 SIM cards. The Mobile Blocking Unit has proactively blocked 55,323 mobile numbers and 25,202 linked IMEIs in Nuh during the same period using tower dumps, IMEI linkage and location data from the Pratibimb Portal.
On capacity building, officials informed the meeting that 4,670 police personnel were trained through the online CyTrain portal and 5,454 through offline courses at the Haryana Police Academy, Madhuban, between January 2025 and June 2026. Of these, 675 police personnel are currently engaged in cybercrime investigation across the State.
Along with this, 1,322 Information, Education and Communication (IEC) programmes were also conducted between January and June 2026, reaching over 3.14 lakh participants through sessions at schools, colleges, bus stands, markets and public parks, backed by regular social media campaigns and printed material distributed to field units.