Deputy Commissioner Mrs Aashika Jain has directed the district administration offices who are dealing with or monitoring door-to-door delivery of citizen-centric services booked through dialling 1076 under the "Bhagwant Mann Sarkar Tugade Dwar" initiative, to ensure time-bound disposal. Taking a review meeting with the ADCs, SDMs, Tehsildars and Naib Tehsildars at her office, she said that though the district has disposed of 160 applications out of the total requests 295, received on dial 1076 but we should speed up the delivery of services.
She said that the rest of the applications are within the time limit framed for these 43 services by the Punjab Government. Some of the officers gave feedback that most of the documents show pendency due to reports of Patwaris/Nambardars that can be routed through alternate procedures. The Deputy Commissioner asked them to find a way out to prevent delays at the end of Patwaris and Nambardars and Skip those steps where the report is not mandatory.
She said that the delivery of services at the doorstep is the first of its kind initiative and we should try to avert undue delays in disposal. She said that in fact, we should deliver the services before the stipulated timeline to facilitate the residents. She said that the doorstep delivery is the brainchild of our Chief Minister S. Bhagwant Singh Mann to facilitate the common people to end their woes to get their work done by visiting various offices so we should not show reluctance at any level.
She made it clear that any laxity in the timely delivery of service may cost dear to the officer/employee whose login would show the pendency beyond the time limit. The Deputy Commissioner also appealed to the public to dial 1076 to book their time slot for getting the service at their doorstep and save their precious time to visit the government office.
Listing the services brought under the ambit of dial 1076, she said that the services related to Birth/NAC Certificate, Addition of Name in Birth Certificate, Multiple Copies of Death Certificate, Correction of Entry in Birth Certificate, Issuance of Death/NAC Certificate, Multiple Copies of Birth Certificate, Delayed Registration Birth Certificate, Delayed Registration Death Certificate and Correction of Entry in Death Certificate (Health), Income Certificate, Affidavit Attestation, Inspection of Revenue Records, Certified Copies of registered & unregistered documents (copying service), Non-Encumbrance Certificate, Equity Entry of Mortgage, Fard Generation, Countersigning of Documents, Indemnity Bond, Border Area Certificate, Backward Area Certificate , Demarcation of Land , Counter Signing of Documents of NRI , Counter Signing of Police Clearance Certificate and Kandi Area Certificate (Revenue), Stipend to Children of Beneficiaries, Registration of Construction Worker and Renewal of Construction worker (Labour), Residence Certificate (Personnel), Schedule Caste Certificate and BC Certificate, General Caste Certificate, Other Backward Class Certificate (OBC), Income and Asset Certificate(EWS) and Shagun Scheme (For Sanction of Case) (Social Justice), Pension to Old age citizens, Pension to Widow/Destitute Citizens, Pension to Handicapped citizens, Apply for Disability Certificate UDID card and Pension to Dependent Children (Social Security), Electricity Bill Payment (Power), Registration of Marriage (Compulsory), Registration of (Anand) Marriage (Home) and Rural Area Certificate (Rural) can be availed by dialing 1076 to book a time slot for home visit.
The officers who attended the meeting included ADC (G) Viraj S Tidke, SDMs Chandrajyoti Singh and Himanshu Gupta, Chief Minister Field Officer Inder Pal and Revenue Officers of the district.