The Chief Secretary, UT Chandigarh, Shri H. Rajesh Prasad, convened a meeting with senior officials of the Chandigarh Administration to review key administrative initiatives and ongoing projects.During the meeting, the Chief Secretary emphasized the importance of timely responses to references received from the Administrator and instructed all departments to ensure strict accountability to prevent delays in official correspondence.
For effective public grievance redressal, Shri Prasad directed that a Public Grievance Portal be launched by 15th December 2025, enabling citizens to conveniently register and track their grievances online.The Chief Secretary was apprised of the implementation of the e-Office system across various departments.
Appreciating the efforts made so far, he directed that all departments must fully transition to e-Office at the earliest to promote efficiency, transparency, and paperless governance.Departments were further advised to regularly review and monitor service delivery in accordance with the provisions of the Right to Service Commission, ensuring prompt and effective delivery of public services to citizens.
The Engineering Department and the Municipal Corporation were instructed to complete all road repair works by 15th December 2025.Additionally, the Chief Secretary directed the Deputy Commissioner and the Commissioner, Municipal Corporation, to prepare a comprehensive inventory of vacant land within 15 days to facilitate appropriate action for the removal of encroachments, wherever they exist.
The Chief Secretary also directed that the matter regarding the revival of posts in various departments — including Health, Education, Engineering, and others — be taken up expeditiously with the Govt of India.The meeting was attended by Sh. Diprava Lakra, Finance Secretary; Ms. Prerna Puri, Secretary Education; Sh. Amit Kumar, Commissioner, Municipal Corporation; Sh. Swapnil Naik, Secretary Personnel; and other senior officials of the Chandigarh Administration.