Deputy Commissioner Jitendra Jorwal on Monday conducted an inspection at the Sub-Registrar’s Offices in Ludhiana Central and West. During his visit, he interacted with individuals seeking land registration and collected feedback regarding their experiences with the offices and its employees.
He spoke with applicants who had scheduled appointments, gathering details about their experiences and suggestions for improvements. Jorwal also checked the attendance records of the staff besides on-going registry processes besides functioning of CCTV cameras.
He visited various sections, including the offices of the Sub-Registrar, the Fard counter, and the record rooms. He emphasized the need for the immediate processing of mutations for all registries and urged the staff to maintain a zero-pendency status.
Jorwal stated that Punjab government is committed to provide services to the public in effective and transparent manner and this inspection is not meant for fault-finding among officers; rather, its goal is to streamline operations.
He emphasized that all officers must perform their duties honestly and diligently to ensure that citizens do not experience any inconvenience during their visits to government offices.
The Deputy Commissioner advised officials to create a people-friendly environment in the offices and directed officials to arrange for better guidance on the registration procedure and to prominently display a list of required documents.
He also stressed the importance of cleanliness within the buildings and instructed the staff to assist visitors in completing their tasks without any inconvenience.