Under 'Khulla Darbar' initiative, the local MLA Bram Shanker Jimpa on Tuesday remained present for three hours at local Municipal Corporation complex to listen the public grievances pertaining to civic body besides instructing the officials concerned to amicably resolve the issues within stipulated time frame. Reiterating the firm resolve of Punjab Government to ensure transparent and hassle free delivery of citizen services, MLA Bram Shanker Jimpa said that there should be no inordinate delay in providing services related to Municipal Corporation.
He mentioned that all the issued brought to his notice by the people were noted down and recorded in the complaint database vis-a-vis giving instructions to officials concerned for immediate solution of said issues. He said that he would personally monitor the complaints and after a two-days gap action taken review report was to be sought from the officials. He informed that maximum issues were related with the building branch of the corporation, which would be sorted shortly as the Commissioner had been asked to keep a track on these issues to resolve in a timebound manner.
Saying that such public facilitation steps will continue in future too, the MLA pointed out that there should be no lax approach and dilly-dallying over the issues by the officials besides urging the people to submit their files properly with requisite documents. Mayor Surinder Kumar, Senior Deputy Mayor Praveen Saini, Deputy Mayor Ranjit Chaudhary, Commissioner Dr. Amandeep Kaur, councillors of different wards and officials of corporation were also present.
MC officials to make contact with applicants over phone: MLA Bram Shanker Jimpa asked the officials concerned to contact the applicants regarding the action taken on their application through telephone and inform them, if any further document etc required.