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Elon Musk starts improved X customer service for premium users

Elon Musk, Elon Musk X, SpaceX CEO, Tesla CEO, San Francisco, SpaceX Project, Twitter, Twitter X, X
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Web Admin

Web Admin

5 Dariya News

San Francisco , 06 Nov 2023

Elon Musk on Monday announced that premium verified users can now send a direct message (DM) to the platform for support.However, the response time will vary from X customer service executives, according to other posts.

X News Daily posted: “Verified users can now DM the @Premium account for support.”“Response times will vary but we've seen examples of users getting responses from agents in under 10 minutes,” it added.

Musk replied: “Improved customer service.”A premium service user replied that this is a great move by X.“This is a super good news, @elonmusk. Under the previous team of #Twitter, I was expecting such a service so many times,” the user commented.

However, X News Daily further posted that to be fair, some users have been seeing much longer response times from the X customer service.

 

Tags: Elon Musk , Elon Musk X , SpaceX CEO , Tesla CEO , San Francisco , SpaceX Project , Twitter , Twitter X , X

 

 

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