Punjab Revenue Minister Bram Shanker Jimpa today launched the first Jan Maal Lok Adalat from Jalandhar to provide on-the-spot redressal to people’s complaints related to the revenue department. Over 1500 people participated in the Lok Adalat and 816 mutations were decided on the spot while 90 fresh complaints were received by the officials.
The Minister directed the officials to ensure prompt resolutions to these complaints so that people could be benefited from the pro-people initiative.Interacting with the media, the Revenue Minister said that the Chief Minister Bhagwant Mann has taken some path-breaking initiatives to provide citizen services to people in a smooth and hassle-free manner.
He further added that the Sarkar aap ke dwar initiative is a reflection of government’s priorities wherein the government is reaching out to people at all levels. The Chief Minister is holding cabinet meetings at several districts while field officials at district level visiting far-flung localities with an aim to provide the benefit of welfare program of the state government to masses.
Accompanied by Member Parliament Sushil Kumar Rinku, MLA Sheetal Angural, MLA Raman Arora, Special Chief Secretary K.A.P. Sinha, Deputy Commissioner Vishesh Sarangal, and Chairman District Planning Board Amritpal, the minister said that on the directive of Punjab Chief Minister Jan Maal Lok Adalat has been introduced in the state wherein on-the-spot resolution to people’s complaints with respect to revenue departments is provided.
He said that the Sub Division wise counters are set up under this Lok Adalat where applicants can visit to seek disposal to their pending applications.Likewise, in another unique initiative Whats App helpline has also been rolled out in the state under which people can send their complaints with respect to the revenue department on the helpline number.
These complaints get time-bound disposal as nearly 1400 complaints have been received through this Whats App helpline of which over 500 plaints have been resolved while the remaining issues were under procedure.
Pointing out further, Deputy Commissioner Vishesh Sarangal said that in today’s Lok Adalat as many as 816 mutations (contested/uncontested/division/transfer) have been decided on-the-spot by the revenue officials while a total of 90 fresh complaints have been received during the Lok Adalat which have been marked to officials concerned for their quick disposal.
Earlier, the revenue minister chaired a review meeting with the officials of the revenue department wherein he directed the officers/officials to ensure fast-track disposal of all types of cases, especially the partition and mutation cases.
He said that the revenue department is directly connected with the people; thereby the state government has laid focus to make it more responsive and swift with respect to people’s grievances.