Monday, 06 December 2021

 

 

LATEST NEWS BJP Finds New Allies In Amarinder And Dhindsa To Promote Divisive Designs In Punjab : Charanjit Singh Channi Charanjit Singh Channi Warns Outsiders, Says Don’t Interrupt State’s Peace Charanjit Singh Channi is a blatant and outspoken liar and hypocrite : Arvind Kejriwal OPD inaugurated at AIIMS, Bilaspur Run for Himachal, Himachal marathon flagged off at New Delhi Pargat Singh Exhort NCC Cadets To Play Proactive Role In Fight Against Social Maladies Jalandhar’s ‘Zero Pendency’ In Delivery Of Citizen Services Gets Special Attraction At Bhubneshwar Punjab Government concerned to protect endangered Gavialis Gangeticus reptiles : Sangat Singh Gilzian Akalis are real traitors of state : Pargat Singh Pargat Singh Kickstarts Development Projects Worth Rs. 1.43 Crore In Sofi Pind Charanjit Singh Channi Joins People From All Walks Of Life To Pay Tributes To Mata Raj Rani Ji Governor Rajendra Vishwanath Arlekar elected National President of Youth Hostels Association of India BJP wanted to lure me with money : Bhagwant Mann The Title Track of Gippy Grewal’s movie ‘Shava Ni Girdhari Lal’ is Out Now! Sanjay Gupta to produce biopic on Mumbai bar dancer Sweety Nitish Kumar to launch 'yatra' to gauge women's mood over liquor ban George Clooney turned down $35 million offer for a day's work 31 killed in central Mali attack Extremists exploit new Twitter's private media policy Amit Shah condemns Nagaland killings, assures through probe 13 coal miners, soldier killed in Nagaland in case of 'mistaken identity'

 

Rajnath Singh launches Artificial Intelligence powered grievance management application

Shri Rajnath Singh lauds the citizen centric reform that empowers the people;

Rajnath Singh, Union Defence Minister, Defence Minister of India, BJP, Bharatiya Janata Party

Web Admin

Web Admin

5 Dariya News

New Delhi , 15 Jul 2021

Raksha Mantri Rajnath Singh launched an Artificial Intelligence (AI)-powered grievance management application in New Delhi on July 15, 2021, developed by Ministry of Defence with the help of IIT-Kanpur. Minister of State (Independent Charge) for Personnel, Public Grievances & Pensions Dr Jitendra Singh graced the occasion. This is the first AI based system developed to improve grievance redressal in the Government. The AI tool developed as part of the initiative has capability to understand the content of the complaint based on the contents therein. As a result, it can identify repeat complaints or spam automatically. Based on the meaning of the complaint, it can categorise complaints of different categories even when key words normally used for such search are not present in the complaint. It enables geographical analysis of complaints in a category including analysis of whether the complaint was adequately addressed or not by the concerned office. Easy user-friendly search enables user to formulate his own queries/categories depending on management requirements and seek performance results based on the query. Given that lakhs of complaints are received on CPGRAMS portal of DARPG, this application will have great use in understanding the nature of complaints, geographies from where they emanate and policy changes which can be introduced to create systemic improvements to address these grievances.

Speaking on the occasion, the Raksha Mantri described the application as a product of good governance, which reflects the growing synergy between the Government and academia. He said this initiative is another citizen centric reform of the Government that aims to empower the people at large. Shri Rajnath Singh lauded Department of Administrative Reforms & Public Grievances (DARPG) for playing an important role in the reform of the Public Grievances Redressal System, saying that resolving the grievances of people is a great service in itself. He added that the active involvement of reputed institutions like IIT Kanpur will further bolster the system and resolve the grievances of people in a transparent and effective manner.The Raksha Mantri was briefed that this AI-powered application will automatically handle and analyse the complaints of the people and would reduce human intervention, save time and bring more transparency in their disposal.A tripartite MoU for the project was signed among Department of Defence, MoD, DARPG and IIT, Kanpur on August 04, 2020.The release of this application marks the introduction of AI-based innovations into governance and administration. This project is first of its kind initiative of the Government for using AI, data science and Machine Learning techniques in grievance redressal. The success of this project in MoD will pave the way for extension of this application across other Ministries. The MoD and IIT, Kanpur intend to drive their collaboration forward in the coming years, seeking to better leverage the use of AI for the disposal of citizens' complaints. The web-based application has been jointly developed by Department of Defence, MoD; DARPG and a team of IIT Kanpur comprising of Professors Shalabh, Nisheeth Srivastava and Piyush Rai.Defence Secretary Dr Ajay Kumar; Additional Secretary, DARPG Shri V Srinivas, Additional Secretary MoD Smt Nivedita Shukla Verma, Director, IIT Kanpur Prof Abhay Karandikar and other senior officials of MoD were present on the launch of the application. 

 

Tags: Rajnath Singh , Union Defence Minister , Defence Minister of India , BJP , Bharatiya Janata Party

 

 

related news

 

 

 

Photo Gallery

 

 

Video Gallery

 

 

5 Dariya News RNI Code: PUNMUL/2011/49000
© 2011-2021 | 5 Dariya News | All Rights Reserved
Powered by: CDS PVT LTD