DARPG to collaborate with J&K Govt in implementation of e-office in Civil Secretariat

Eight member team visits JK, holds meeting with Advisor, Chief Secretary to discuss implementation of roadmap

5 Dariya News

Srinagar 05-Sep-2019

Department of Administrative Reforms and Public Grievances (DARPG) will be collaborating with the J&K Government to implement e-office in Civil Secretariat,  improving public service delivery and strengthening of the grievance redressal mechanism in Jammu and Kashmir among other good governance initiatives.Advisor to  Governor, K Skandan and Chief Secretary B V R Subramanyam today discussed the DARPG collaboration roadmap with the visiting team of DARPG headed by  Additional Secretary, Ministry of Personnel, PG & Pensions, DARPG, V Srinivas at the Civil Secretariat here.Principal Secretary, Planning Development and Monitoring  Department, Commissioner/ Secretary, School Education, Commissioner/ Secretary, Information Technology, Secretary, Department of Rural Development and  Panchayati Raj, Secretary, GAD, Secretary, ARI & Training Department, Joint Director, J&K IMPARD and other senior officers were also present in the meeting.Srinivas  gave a detailed presentation on the areas of specialization of DARPG and the proposed engagements of DARPG with the J&K Government. He said previously DARPG  has also collaborated with the state in projects like Visitor Management System in Civil Secretariat, E-Assembly and the ongoing automation of Jammu Development  Authority and now DARPG is looking ahead to collaborate with J&K Government in initiatives like E-Office in Civil Secretariat, Pension And Pensioners Welfare,  CPGRAMS, strengthening of J&K IMPARD, capacity building training programmes, conferences/ seminars on good governance and documentation of governance  success stories.He said that after assessing the priorities and the requirements, a roadmap will be finalized within the next two weeks and shared with the J&K  Government, for which they will again visit the state later this month.Advisor Skandan urged DARPG to conduct an assessment of the various e-service initiatives of the  J&K Government so that these can be further improved.Regarding Grievance Redressal, Chief Secretary observed that similar to CPGRAMS; J&K has a robust  grievance redressal mechanism in place wherein public grievances are received and uploaded on the online Grievance Redressal Portal and being resolutely monitored  by theGovernor’s Grievance Cell till their redressal/closure. However, Government would like to see it strengthened further with support of DARPG.