Punjab today took a path breaking initiative to bring transparency and information on land records on the finger tips of every individual around the globe by launching a most comprehensive 24x7 helpline.Punjab Revenue & Rehabilitation Minister Mr. Bikram Singh Majithia launched this unique helpline here in his office in the presence of Mr. Sikander Singh Maluka, Rural Development & Panchayats Minister, Mr. Virsa Singh Valtoha and Mr. Amarpal Singh Ajnala, both Chief Parliamentary Secretaries, Mr. Manjit Singh Mianwind, MLA, former Union Minister Mr. Balwant Singh Ramoowalia, Financial Commissioner Revenue Mr. Karan A. Singh. Describing this helpline an initiative to facilitate general public, Mr. Majithia said that it was aimed at bringing in more efficiency as well as transparency in the functioning of Revenue department thereby providing all land and property related services in an efficacious manner.Speaking on the occasion, Mr. Majithia said that with ever increasing usage of internet as well as other online service, it becomes imperative to provide all important service online to save the time as well as human efforts.
This helpline has been divided in three parts as in first part one can seek information regarding land records and registration of deed. In the second part, anyone by simply making a phone call get latest information/update regarding various cases in Revenue department, information regarding solutions to problems being faced with Revenue department besides latest information about the mutation, transfer of khasra girdawri & demarcation of land. Similarly, in third part one can register his complaint regarding Revenue department and any Revenue officer. Inquiry/Status/Complaint will be registered and unique number will be provided to the caller. Timely information to the caller regarding status or closing of the complaint/grievance lodged by him will be provided in a specified time frame. The helpline will be available between 7.00 am to 7.00 pm and for NRI complainants, it will be available round the clock.