Reliance customers mostly journalists and traders in city centre Lal Chowk and adjoining areas are having a harrowing experience in their bid to remain connected with the world. These users have alleged that the connectivity has turned for the worse over the past three months and this has been a recurring problem since May.“The signal strength in my phone has been very low and this seems to be the case with Reliance only,” a trader Muhammad Yousuf told CNS.They said the facility was hardly helping them to access internet as it remains out-of-order most of the times. Another trader alleged that Reliance people misbehaved with him and advised him to switch to other service. (CNS)