The Prime Minister, Narendra Modi, today chaired his twenty-eighth interaction through PRAGATI - the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation.The Prime Minister reviewed the progress in resolution of grievances related to income tax. Finance Ministry officials briefed him on the progress made in this regard. The Prime Minister reiterated that all systems should be made technology-driven, and human interface should be reduced to the minimum. Noting the progress made in bringing corrupt officials to book, the Prime Minister said that the various initiatives and measures taken by the Income Tax Department to facilitate the people, should be communicated to all taxpayers suitably.The 27 PRAGATI meetings so far have seen a cumulative review of projects with a total investment of over Rs. 11.5 lakh crore. Resolution of Public Grievances has also been reviewed across a range of sectors.Today, in the twenty-eighth meeting, the Prime Minister reviewed the progress of nine important infrastructure projects in the railway, road, and petroleum sectors. These projects are spread over several states including Andhra Pradesh, Assam, Gujarat, Delhi, Haryana, Tamil Nadu, Odisha, Karnataka, Punjab, Uttar Pradesh and Uttarakhand.The Prime Minister reviewed the progress made towards rollout of the Pradhan Mantri Jan Arogya Yojana, under Ayushman Bharat. He also reviewed the progress of the Pradhan Mantri Jan Aushadhi Pariyojana.