Minister of Railways Suresh Prabhu inaugurated the Round Table Conference with non Railway Stakeholders on Railway Security Issues.Minister of State for Railways Shri Rajen Gohain was specially be present to grace the occasion. Chairman, Railway Board, Shri A. K. Mital, Member (Staff) Railway Board Shri Pradeep Kumar, other Railway Board Members and senior officials were also present on the occasion. Shri S.K. Bhagat, DG/RPF summed up the deliberations at the end of the daylong session. The inputs by various stakeholders were submitted in course of the discussion and effort will be made to implement them.Speaking on the occasion Minister of Railways Shri Suresh Prabhakar Prabhu said that Safety and Security on Railways has always been challenging and hence have acquired great importance. There are lot of challenges in safe & secured running of trains. In India there are various vulnerable sections in our network. Indian Railways is looking at different ideas from different stakeholders for improving the security issues in Railways. For Example Indian Railways has started Central monitoring system for monitoring security in Konkan Railways.
Railways is now giving more emphasis on intelligence gathering and forensic issues. Indian Railways is taking various additional measures to improve the security of women passengers across its network. Indian Railways has to closely work with local police as the Law & Order is a State Subject. This ideation is needed to meet new challenges in Security issues of Indian Railways.In his address Member Staff Railway Board Shri Pradeep Kumar said that soft skill training is being provided progressively to develop a more proactive and sensitive approach towards the needs of the passengers especially ladies, minors, differently abled, sick and elderly. He also added that Security of tourists especially foreign tourists over Indian Railways has been accorded a high priority with a view to promote tourism in India.In his welcome address DG (RPF) Shri SK Bhagat said that It is indeed a challenge to connect to the large volume of passengers and address their concerns and RPF has been using extensive use of social media like facebook, twitter and security helpline 182 for redressal of Passenger grievances. He also said that 182 calls have witnessed significant increase with 32.2% calls like medical attendance, passenger amenities, milk for infants etc with passenger satisfaction level over 90%.